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Frequently Asked Questions

How can I create an account?

  1. Click Register in the header above.
  2. Enter your Ghanaian mobile number and choose a PIN/password with at least 4 letters or numbers.
  3. You will receive a verification code via SMS to verify your mobile number.
    Note: The verification code is not your password. For future logins you need to use the PIN/password you have chosen yourself.
  4. Provide the verification code on our page and your account is ready!
  5. In the next step you can deposit via Mobile Money.

How can I deposit money to my BetFox account?

At the moment, you can make deposits using MTN Mobile Money and Vodafone Cash (M-Pesa). AirtelTigo will be supported soon.

Deposits are free of charge and instant. The minimum deposit is GHS1. Deposits can only be made using the number you registered with on BetFox.

In order to deposit money into your BetFox account, follow these simple steps:

  1. Log in to your BetFox account
  2. Click the arrow in the top right to open the account menu.
  3. Choose Deposit from the menu.
  4. Choose your network operator.
  5. Enter the amount you would like to deposit and click on “Deposit”.
  6. Confirm the payment in the approval request sent to your phone. You will receive a confirmation by SMS and your account balance will be credited instantly.

How can I withdraw money from my account?

Withdrawing your winnings from BetFox is simple, always free of charge and usually instant. The minimum withdrawal amount is 2 GHS. In order to request a withdrawal, follow these simple steps:

  1. Log in to your BetFox account
  2. Click the arrow in the top right to open the account menu.
  3. Choose Withdraw from the menu.
  4. Choose your network operator.
  5. Enter the amount you would like to withdraw and click on “Withdraw”.
  6. You will be notified about the status of your withdrawal on the page and also via SMS. In most cases the money will instantly arrive in your mobile money wallet.

Note that occasionally withdrawals might need to be reviewed by our teams. In that case it might take a few minutes until you receive the payment or, if outside of our support hours, until our support team is available again.

How can I place a bet?

  1. Browse our offer and select the markets you would like to bet on, e.g. Manchester City v Chelsea - Chelsea to win (you can combine up to 60 selections). All outcomes you select are added to your betslip.
  2. Once you added all selections, enter your desired stake amount and click on "Place Bet". With BetFox you can stake as little as GHS0.01 per betslip.

When will my bet be settled?

All selections of your betslip will be settled as soon as a definite outcome has been determined. You can see the status of each of the selections in the "My Bets" section. Once your betslip has been fully resulted we will automatically and instantly settle any payout that is due to you into your BetFox account balance from where you can withdraw it as per the above procedure.

I need help! How can I reach you?

Please refer to the Contact Us page to find our contact details and support hours.

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BF Entertainment Ltd is licensed and regulated by the
Gaming Commission of Ghana under Licence GCSB21Q6401J.
The Bet Fox brand is owned and promoted by BF Group Ltd.
18+ years only. Gambling can be addictive. Please play responsibly.

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